NSR’s Cyber Security Service Center Evolves

A 24/7 service center that integrates artificial intelligence, predictive analytics, and automation to anticipate and counter advanced threats.

The NSR Cyber Security Service Center is evolving to offer businesses and governments a protection model based on artificial intelligence, predictive analytics and specialized expertise. The project aims to strengthen responsiveness in the face of growing digital threats while ensuring full compliance with the evolving national and European regulatory framework, including NIS2, DORA and the Cyber Resilience Act, to ensure the protection of data and IT and OT infrastructure.

In a scenario where the speed and sophistication of attacks require a paradigm shift to ensure effective and timely responses, the NSR SOC is responding to the challenge by integrating artificial intelligence and automation in-house, combining predictive intelligence with the intervention of highly skilled professionals. An approach to anticipate threats and protect Clients’ business, the result of security best practices and the company’s more than 30 years of industry experience.

Services offered

NSR’s Security Service Center combines continuous monitoring, automated orchestration, and predictive capabilities to provide companies with:

• AI-driven Managed Detection & Response: multi-domain (endpoint, network, cloud, identity) behavioral detection.
• Cyber Threat Hunting & Intelligence-as-a-Service: proactive internal and external research activities, reports on emerging actors, alerts on zero-day vulnerabilities and supply chain attacks.
• Incident Response & Digital Forensics for incident containment, service restoration, and collection of digital evidence useful for investigations.
• Resilience & Compliance Advisory for NIS2, DORA, PSNC, Cyber Resilience Act, GDPR and industry regulations, with dedicated dashboards for regulatory reporting.
• Vulnerability Management
• Visibility and control over industrial/OT environments

An evolved SOC driven by AI and intelligence

The role of AI and automation

SOC leverages Artificial Intelligence not merely as a mere support for activities, but makes it the engine that makes defense faster and more effective, through:

• SOAR solutions to automate incident management, reducing response time: automation of the triage phase, suggestion of containment actions, continuous enrichment of playbooks, which can be fully automated or involve human intervention.
• Predictive models that, through machine learning algorithms, combine Indicators of Attack (IoA) and behavioral models for faster and more effective detection.
• Multimodal AI engines to analyze heterogeneous sources in real time: systems logs, digital identities, network traffic, APIs, text, voice, images, and application code.

Advanced Cyber Threat Intelligence

Defending today means knowing the enemy before he strikes. Therefore, in the NSR SOC, Threat Intelligence plays a central role in proactively addressing threats through:

• Generation of proprietary Indicators integrated to global and local sources, OSINT and commercial feeds, with automatic correlation on TTPs (MITRE ATT&CK).
• Proactive threat hunting based on predictive indicators and campaigns targeting the Italian and European context, with the possibility of having cyber analysts dedicated to the relevant commodity sector.
• Geopolitical intelligence analysis to understand the impacts of threats sponsored by states or organized groups.

Technology and professionalism

The strength of the center lies in a deep synergy between advanced technologies and experienced professionals:

• Next-generation SIEM and SOAR using recurrent neural networks and transformers for real-time analysis of security logs and detection of anomalous event sequences in network telemetry.
• EDR/XDR and NDR with self-adaptation functions and “continuous learning” capabilities.
• Analysts specializing in threat hunting, malware reverse engineering, and cyber threat intelligence.
• Security architect and GRC consultants to combine technical security and regulatory compliance.

In a context where artificial intelligence is also increasingly being used by cyber criminals to create sophisticated malware or orchestrate targeted spear phishing campaigns, the Cyber Security Service Center takes a proactive approach, integrating artificial intelligence techniques, machine learning, and automation from the initial design stages, but nevertheless maintaining a central role for human intervention in playbooks with the highest risk to clients’ businesses. This approach dramatically reduces detection time, increases the accuracy of analysis, and allows experts to focus on constantly evolving threats.

A model that looks to the future of digital security, where technology and human expertise work in synergy to counter a constantly evolving threat landscape.